Please see our Frequently Asked Questions below.
If you need to ask another question or require additional information, please contact us at firstname.lastname@example.org and we will be happy to help you.
All our designs are available in two printing options:
Print Yourself Invitations from $18.00
Printed Photo Invitations from $1.80
Our online ordering is easy as selecting your design, completing order form and submitting for payment. Please go to our How to Order page for further information
Yes, all our designs can be ultered to suit any special occasion. For example, you can choose one of our Baby Announcements and have it ultered to suit a Baby Shower invitation. Please go our How to Order page for more details and the form to complete.
After you have placed and paid for your order. Please email your photo/s that you would like on your design to email@example.com. Remember to include your Name in the Subject heading of your email. Please refer to Sending Your Photos Information.
Yes, there is a minimum order of 15.
In order to ensure that your photo is of high quality, we recommend that your photos should be in JPEG format and high resolution. If we feel you photo quality will not be suitable, we will contact you to send us other option.
Please click here for more information on the best photos to send for your design.
Please send us your original photos so that we are able crop or edit your photos to enchance your chosen design. We provide basic photo editing to you photo and enhancements such as red-eye removal, colour or brightness alterations.
Once we have received your payment and photos, we will commence working on your design and email a proof to you within 48 hours. Once you have approved your final design, we will print and express post your invitations to you between 3-5 working days. If have selected the "Print Yourself" option, we will email your invitation within 48 hours (usually sooner)
However, during the holiday season we may have to extend our proofing/printing time by a day or so. In this event, we will post a message up on our website page.
All our orders will be posted with Australia Post by Express Post. This way your order can be tracked if any issuess arise. The cost will be $12.00. Click Postage and Shipping for more details
Happly Little Sunshine Designs will not print or email a design until we have received final approval from you to print. This ensures that you have your perfect design!
It is the customer's responsibily to ensure all wording and layout is correct prior to approving the proof for printing. So if there is a spelling mistake or incorrect information, unfortunately it will be at the customer's cost to reprint. We understand that sometimes that this happen and will reprint or provide design on email at a reduce cost. Please email us.
However, if we have made an error, we apologise and will be re-printed at no charge
Of Course, please make a note in the 'Design Changes' on your Order Form and then please send your original photo and we will convert to Black and White for you.
Most of our designs can be customised to suit your style or theme. Please email us at firstname.lastname@example.org and let us know the design number and we will advise if this is possible.
Guest names are available to be added only on our 'Printed Invitations' option. The cost is an additional $0.50 each per invitation and can be selected in our Order Form. Once payment has been made, please email us a list of guest names so that we can add to design.
Yes, this is what makes your design yours! In the order form in the 'Design changes' please let us know what you would like changed and we will only too happy to help if these changes can me made on the design you have chosen. Changes may include font, colour etc..
Some slight colour variations may occur between what appears on your computer and your printed invitation. This is due to monitor settings being slightly different and printer calibration variances. We print only at professional photo centres that print onto archive quality photo paper in order to create as close as possible.
Yes of course. Once you have placed your order and made payment, please send through the two photos that you would like to see on the design chosen and we will only be to happy to provide you two proofs of the design with each photo at no extra charge.
Your order is very important to us but we understand that there are occasions when things change. You may cancel your order at any time, however there may be cancellation charges applicable.
If you cancel PRIOR to any work being commenced on your design, a full refund will be given.
If you cancel AFTER we have provided you with a proof there will be a $18.00 cancellation fee. This fee is for our time and effort and work we have put into personalising your design and emailing you a proof.
You will receive by email a proof of your designs within 48 hours to you to review from the details that you have provdied on your order form.
When reviewing your design proof, please be sure to check the wording is correct as well as spelling and grammar. You can make as many changes per proof as you would like as we want to make sure that you are 100% happy with your design.
As needed we provide up to 5 proofs of the same design at no additional charge on 'Printed Invitations' option and up to 2 proofs of the same design for 'Print Yourself' option. If additional proofs are required there will be a fee of $5.00 each per proofs.
Your order will not be processed for print until you have approved the proof for printing.
Yes, we are able to provide a proof for more than one design to see which photo will suit best.
However, as we will have to re-create this design with your details and photo, there will be a charge set up of $15 for each additional design for our time. (Please note this is not refundable)
Email us with your preferred designs and we will send an invoice for payment before commencing work. If you have any further queries, please contact us.
Yes that is not a problem. As we have your design on file, we can re-print your invitations for you for $1.00 per invite plus postage. Please email us at email@example.com